Shipping policy
Shipping Policy – Saroj Fashion Plus Size
We aim to process and dispatch all orders as quickly as possible.
Order Processing: Orders are generally processed within 1–3 business days after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time: Once dispatched, delivery usually takes 3–12 business days, depending on your location and courier service availability. Delivery to remote locations may take slightly longer.
Shipping Charges: Applicable shipping charges, if any, will be displayed at checkout before payment. Free shipping offers may apply depending on the order value or ongoing promotions.
Order Tracking: Once your order has been dispatched, tracking details will be shared with you through SMS, WhatsApp, email, or the contact details provided while placing the order.
Incorrect Address / Failed Delivery: Customers are requested to provide the correct shipping address and phone number. Saroj Fashion Plus Size will not be responsible for delays caused by incorrect or incomplete delivery information.
Delivery Delays: Delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, festivals, strikes, or other circumstances outside our control.
Damaged or Missing Package: If your package arrives damaged or an item is missing, please contact us as soon as possible with your order number and clear photos/videos of the package so our team can assist you.
Contact Us: For any shipping-related queries, please contact Saroj Fashion Plus Size through our customer support or WhatsApp.